4Service

4Service is a cloud-based software solution with the purpose of digitizing essential service processes, in order to improve communication between service departments and production managers. Through this effective information exchange, greater customer satisfaction, reduced costs and increased profits can be achieved.

 

Features

All processes in technical customer service can be digitally managed with 4Service. In most cases, the individual features can be used independently  however, the full power of the platform unleashes in the seamless cooperation of all sub-modules.

Automatischer Workflow-Ersteller für Augmented Reality Anleitungen

Verwalten von Maschinen-abnahmen, Servicefällen & mehr

Video-Anrufe mit AR - Funktionalität und AI unterstützte Chats

Utilization

Versuche & Präsentationen

A HD video quality, together with remote control functions, as well as the possibility of integrating up to 50 participants, saves you time and money, when demonstrating new equipment or process features.

 

Most of the time, the demonstrator on the machine manufacturer's side wears smart glasses or another video-enabled device.

Maschinenabnahme

With a digital machine acceptance approach supported by 4Service, you not only save time and money. You also achieve complete transparency, which means that misunderstandings in your project don't stand a chance.

 

Flexible group hierarchies, with a clearly documented history, enable the respective departments to work together efficiently.

Maschinenabnahme

Repair and maintenance tasks are supported by 4Service as a whole.

From creating the service case to managing all correspondence, solving the problem and documenting the solution steps.

 

codevance software development GmbH


Gartenstraße 19

D-71272 Renningen

4Service. Data protection and imprint

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